Our Service Philosophy

As your financing provider, we understand that each customer’s experience with First American is a reflection upon your company – and directly impacts their propensity to do additional business with you. That is why we treat your customers the way you would: with courteous, attentive service that exceeds their expectations.

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Transparency + Professionalism

One point of administrative contact – empowered to deliver results. Clear, unambiguous lease documents. Phones answered quickly. Prompt responses to inquiries. Dedicated professionalism in every communication and all aspects of our leasing services. 

Finance Specialists: The First American Difference

A dedicated Finance Specialist is assigned to work with each customer for the life of the relationship.  Your customers will never have to deal with call centers and phone queues when they have questions or need information. Our Finance Specialists will come to know each of your customers by name, as well as background on their companies, the intricacies of their industries, and their financial and equipment preferences. 

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No Fees

We provide straightforward, efficient leasing solutions. With timely rental payments, your customers will never pay fees again.  No exceptions.

 

  • No application fees
  • No documentation fees
  • No UCC filing fees
  • No origination fees
  • No restocking fees
  • No multiple location fees
  • No legal review fees
  • No credit underwriting fees

 

Setting the Standard for Lease Financing

We have pioneered process improvements featuring electronic lease documentation with DocuSign®, customized billing, and online and mobile asset management resources. When we find additional ways to make your customers’ jobs easier, we will.

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More for the Money

Our electronic business model means lower overhead costs. This, combined with our direct lending resources, makes your solution even more attractive as we pass the savings onto your customers in the form of extremely competitive rates and flexible leasing options.

Accelerating growth, together.

© 2000-2016 First American Equipment Finance All rights reserved.

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